Wednesday, January 28, 2015

Error while crawling MySite users wherein MySite Web application is set up with SSL

Error Message:

sps3s://www.domain.com/site$$$people/bucketid=1/itemid=539

An unrecognized HTTP response was received when attempting to crawl this item. Verify whether the item can be accessed using your browser. ( WebExceptionStatus: TrustFailure The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel.; SearchID = 22908598-2E57-4053-96F5-FBB55B029959 )


Solution:

Ensure the SSL cert is registered under "Manage trust" in SharePoint central Admin


Step 1: Export the SSL Certificate
  •  Open the cert from browser. Click on the lock  in address bar 
  • Go to the tab called “Certification Path”, select the root CA certificate and click “View Certificate”
  • Select the “Details” tab and click on “Copy to file”
  • Save the file in your machine

Step 1: Import it in SP Central Admin


  • Go to SP Central Administration  / Security / Manage Trust. Click on “New”, add the root CA certificate from the local machine 



This should do the trick



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